Your Local Roofer: Then, Now, and Forever

Your Local Roofer: Then, Now, and Forever

Your Local Roofer: Then, Now, and Forever

by Steve Gamel

 

Jake Brydon will never forget the conversation he had with a homeowner shortly after he started his roofing company, Heritage Construction, seven years ago. He and his team had just put the finishing touches on a big job when the customer confided in him and said, “you are the best contractor I’ve ever had.” Hearing high praise like that is every roofer’s dream, and Jake was thankful for the kind words. But he was a little taken back by the unwarranted praise. “I remember thinking, ‘Wait a second. We had a contract – I did my part, and you paid me and did your part. All I did was provide a service and do what was required the first time,” Jake said. “Then it dawned on me that not a lot of guys do.”

It’s a headache to have your roof ripped off and replaced, especially in Castle Hills, where homeowners are constantly at Mother Nature’s mercy contending with everything from torrential downpours to damaging hail, high winds, and even the blistering hot North Texas sun. The good news is that roofing companies are a dime a dozen – maybe you’re looking out the window right now and can see two or three company trucks driving by – but the flip side is that many homeowners are left in a vulnerable state wondering if the contractor they picked can get everything back to pre-storm condition.

Heritage Construction strives to set a new standard with every shingle they nail down. Since 2011, they’ve provided quality residential and commercial roofing service – from composition roof shingles and clay tiles to low slope and Cool Roof systems designed to conserve energy – all the while paying close attention to even the smallest of details to ensure all roofing jobs run smoothly from beginning to end.

Heritage Construction’s reputation for efficiency, reliability, compassion for the client’s needs, and solid craftsmanship is making the rounds all over North Texas, especially in Castle Hills, which is where more than half of their business came from in 2018 alone. The company has an office conveniently located in the Castle Hills Village Shops & Plaza. “We want the residents of Castle Hills to know we love being their neighbors, which is why we have our office here,” Jake said. “At the end of the day, we want them to feel like their house is better now than it was before the storm.”

Sadly, it’s a rarity that home improvement contractors do their job right the first time, and that’s shocking because in no other industry is that tolerated. It’s almost as if the bar has been lowered when it comes to protecting a home, and it’s the customer who suffers the repercussions of that shoddy work, he said. “To have success in any sales role, it’s pretty simple, really: do what you say you’re going to do, when you say you’re going to do it,” Jake said. “When a customer pays for something, they
expect to get it. They deserve to get it.”

He added, “Companies that can deliver on that time and again are going to have a very solid reputation. We are just as focused on the process as we are on the product, which is why we have received the highest honors available to any roofing contractor from manufactures and distributers alike and why we can offer a Limited Lifetime Warranty on every roof system we sell.”

 

469.920.2993 | CarrolltonRoofing469.com | 2540 King Arthur Blvd. | Lewisville, TX 75056


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