The Right Job, With Excellence Every Time

The Right Job, With Excellence Every Time

by Steve Gamel

There’s nothing worse than waking up late at night drenched in sweat because your air conditioner stopped working. Well, actually there is – how about being stuck without cool air during the middle of a hot summer day in North Texas?

There are plenty of companies you can call when air conditioning and heating troubles strike, but when you need superior A/C service done right, and
with a local touch, Northside A/C is your go-to choice. “We are known for reliability and great customer service,” Northside A/C co-owner Jerry Grote said. “We have a knack for treating each customer as if they were the most important – because they are.”

Jerry, co-owner Bobby Pope, and the impressive staff at Northside A/C in Lewisville were voted Best Heating/Air Repair Company in this year’s Best of Denton County awards for a reason.  They put their customers first. Add to that their combined industry knowledge – a collective 100-plus years – and you will find an operation that is second to none. They’ve been keeping Denton County residents comfortable and top of mind since 2004, offering everything from routine maintenance and new construction installations to commercial and residential consultation as well as design, diagnostics, repairs, replacements, and 24/7 service.

Northside A/C employs some of the most highly trained staff in the area. Their repair and installation technicians have gained numerous certifications from prominent organizations including American Standard, North American Technician Excellence (NATE) and Air Conditioning Contractors of America (ACCA), as well as in specialties such as variable speed systems, geothermal systems, and ductless systems. More importantly, they buck the trend of the impersonal service, unreliability, and pushy sales tactics that can be found in much bigger HVAC companies.

For Jerry, Northside A/C was started in order to fill a void in the industry, by focusing on the needs of the customer. And they are here to stay. “I like to create stability and consistency for my employees and customers,” Jerry said. “By creating systems and processes that focus on our customers’ needs, we are also raising the industry standard. Northside excels at giving our customers a sense of direction. HVAC repairs and replacements can be unexpected and costly, and some customers get lost with all the options available. We offer a sense of calm decision-making to guide clients thru this. We have assisted countless homeowners in navigating the service and replacement process.  We strive to put customers in a better situation, and for some, we have helped reduce their electric bills in half.”

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